Returns & Exchanges
At Honeycomb Aeronautical, we stand behind the quality of our flight simulation hardware and offer a 30-day return window for all products purchased directly from our store. Items must be returned in their original packaging with all accessories included to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to start the process and receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Hardware
Carefully repackage your yoke, throttle, or accessory in its original retail box, ensuring all cables, clamps, and documentation are securely included to prevent damage during transit.
- 3.Ship to Service Center
Affix the provided shipping label to the outside of the shipping box and drop it off at any authorized carrier location; please retain your tracking number for reference.
- 4.Inspection and Refund
Once our technical team verifies the condition of the hardware, we will process your refund to your original payment method within 5 to 7 business days.